Travel + Leisure CEO: We Can Make $12 5 Billion Off Timeshare Owners

As restrictions start to lift, operators need to plan for reopening in the new normal. This represents a unique opportunity to adjust the customer experience and tune your strategy for a bolder future. Bain’s Phil Kleweno, Karthik Venkataraman, Derek Gerow and Kathleen Holtz discuss consumer sentiment and demand scenarios for the overall travel and leisure industry, and provide an in-depth analysis of the airline and hotel sectors. With so many options, so much flexibility, and increasingly higher expectations, the 21st century traveler seeks experiences that go beyond …